Location: OCOEE, FL, US, 34761
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Requisition No:830613 Agency: Department of Transportation Working Title: OPERATIONS & MANAGEMENT CONSULTANT II - 55000960 Pay Plan: SES Position Number:55000960 Salary: $57,194.51 - $74,016.42 Posting Closing Date: 06/21/2024 Total Compensation EstimatorTool STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION JOB POSTING DESCRIPTION 896/ GREATER ORLANDO REGIONAL TOLL INTERNAL AGENCY INTERNAL AGENCY: Only current Department of Transportation employees will be considered for this position. SELECTED EXEMPT SERVICE CONTACT PERSON: Lawonda Boles CONTACT PHONE NUMBER: 407-264-3777 CONTACT EMAIL ADDRESS: Lawonda.boles@dot.sate.fl.us ANTICIPATED BI-WEEKLY HIRING SALARY: $2,406.15 Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system! For additional benefit information available to State of Florida employees, go to https://www.mybenefits.myflorida.com/ SPECIAL REQUIREMENTS: You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. This position requires a valid Class E driver license with an acceptable driving record in accordance with the Department's Drivers Record Requirements Policy. An unacceptable driving record is defined as any of the following: Your driving record will be reviewed and the status of your driver license confirmed. POSITION DESCRIPTION: Performs independent and/or complex administrative tasks and special assignments, as assigned by the Statewide Toll Manager. This includes consulting with privatization contractor, support for toll facility managers, reviewing customer complaints and liaison with audit staff. Conduct operational reviews at toll facilities throughout the state. Review collector audit reports and inform Statewide Toll Manager as appropriate. Develop plans to improve existing operation procedures. Act as liaison between the toll facility and Revenue Collection Services (RCS) office personnel in meeting operational needs. Complete written reports detailing findings during operational reviews. Assist other RCS operations personnel in identifying and solving problems. Assist in resolving work-related problems presented by facility personnel. Assist users of the automated toll collection system. Provide administrative assistance to the RCS office staff as necessary. Write memos relating to the operational needs of toll facilities throughout the state. Coordinate the employee training needs. Attend statewide operation meetings as necessary. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of basic management principles and practices. Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices. Ability to organize data into logical format for presentation in reports, documents and other written materials. Ability to conduct fact-finding research. Ability to utilize problem-solving techniques. Ability to work independently. Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. OTHER JOB RELATED REQUIREMENTS: Incumbent must remain available to work during off-duty periods. A class E Driver’s License is required. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399, or call (850) 414-5300 for assistance.
